Refund policy

30-Day Satisfaction Guarantee — Nutritional Products

We want you to have the opportunity to try our nutritional products with confidence.

If you are not satisfied with your experience or results, you may request a refund within 30 days of receiving your order.

For eligible nutritional products, you do not need to return the product to us. Simply contact us at hello@autismbud.com within the 30-day period with your order information to request a refund.

Physical & Electronic Products

Due to the nature of our physical and electronic products, we do not accept returns or provide refunds for change of mind, personal preference, or dissatisfaction after use.

A refund or replacement may be requested if:

1. The product arrives damaged, defective, or faulty, or
2. The product received is different from the product you ordered.

Please contact us at hello@autismbud.com as soon as possible after receiving your order. We may ask for photos or videos of the item and packaging so we can verify the issue and provide an appropriate resolution.

Exchanges

We do not offer standard exchanges. If you receive a damaged, defective, faulty, or incorrect product, please contact us and our team will help determine the appropriate resolution.

Refunds

Once your refund request has been reviewed and approved, the refund will be issued to your original payment method.

Please allow up to 10 business days for an approved refund to appear. Processing times may vary depending on your bank or payment provider.

If more than 15 business days have passed since your refund was approved, please contact us at hello@autismbud.com.

European Union Orders

If your order is subject to mandatory cancellation, withdrawal, or refund rights under applicable consumer protection laws, those statutory rights will continue to apply regardless of this policy.

Questions

For questions regarding refunds, damaged products, or your order, contact us at:

hello@autismbud.com